Terms of Use

Terms of use

About these Terms

Last updated: 12 June 2020

These Terms, along with our Privacy Notice, form the framework for our relationship and it is important to make sure that we are always on the same page. This agreement will apply automatically when you use our website.

Because we know you hate reading small print, we’ve tried to write it in accessible language and give you an easy-to-read (hopefully!) paragraph first and have bolded particularly significant clauses – but remember that the other bits are binding too, so if you have any questions, please contact editor@food24.com.

1 This is us

This website is run by Food24. We are part of New Media, a division of Media24 (Pty) Ltd. 

1.1 This website is run by Food24, a brand owned by New Media, a division of Media24 (Pty) Ltd. Whenever we refer to ‘us’ or ‘we’, this is who we mean.
1.2 We are a South African company. So, if there is ever a dispute between us, South African laws will apply.

2 We own the intellectual property

The stuff on the website is ours or has been licenced to us. Please don’t use it without asking.

Images used in galleries, recipes and articles are normally provided by the creators of the content and we don’t own the images.

When you post a comment or provide us with other info, you give us permission to publish it.

2.1 All the content on Food24 is subject to our copyright, unless another copyright holder is credited. You may use (‘using’ includes copying, downloading, amending, publishing, broadcasting and sending by means of the internet) any content on this website:
2.1.1 For private use;
2.1.2 For commercial purposes, but only if we have provided our prior written permission for you to do so. Please send us your request for permission to editor@food24.com.
2.1.3 If you use the content of this website for commercial reasons, you must include this copyright notice: (2020) © New Media, a division of Media24 (Pty) Ltd – All Rights Reserved.
2.2 Unless it is clearly indicated otherwise, all the content, trademarks and data on our website – including software, databases, text, graphics, icons, hyperlinks, private information, and designs – are our property or licenced to us, and are protected from infringement by domestic and international legislation and treaties.
2.3 We may revoke any licence that we grant you to use our copyright as set out in these terms, at any time and at our discretion, and each licence is a non-exclusive licence.
2.4 The images used in galleries, recipes and articles are provided by the creators, brands, magazines or bloggers themselves or their marketing people.
2.5 While we have permission to use them on our site, we do not own the images and therefore cannot give permission for them to be taken off our site and used in any way.
2.6 We may embed Instagram images in our articles, which automatically include the owner’s account handle and which click through to their account (if the Instagram account is public).
2.7 If you post on our website (for example, a comment) or provide us with content to post on our website (for example, a recipe) – we call this ‘your content’ – you give us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, sub-licensable and transferable licence and right to use your content, and all intellectual property rights therein.
By ‘use’ we mean use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, and to create derivative works.
2.8 You grant us the right to use the name or username you submit in connection with your content, but we are not obliged to include your name or username.

3 The rules for using Food24.com

You must stick to the rules when you use our website.

3.1 You must not post any content or engage in any activity which:
3.1.1 is harmful, threatening, abusive, harassing, indecent, defamatory, discriminatory, vulgar, profane, libellous, hateful, or invasive of another’s privacy;
3.1.2 constitutes inauthentic or knowingly erroneous content;
3.1.3 violates any third party right – including the right to privacy, right to publicity or any intellectual property rights;
3.1.4 is illegal;
3.1.5 is an attempt to impersonate another person or entity;
3.1.6 distributes computer viruses or malicious code.
3.2 If we get a whiff of anything like this (and please tell us if you spot something!), we have the right to remove the content.

4 Paid-for content

We publish ‘native content’. What is it? It is paid-for content that looks and feels like any other Food24 content. We create the content (not the advertiser) and it will be labelled.

We also publish sponsored content. This kind of content is clearly pushing the advertiser’s message and is clearly labelled as partner content on our platforms.

We also place advertisements. The advertisers themselves are responsible for these advertisements.

4.1 Native content is content that is linked to an advertiser’s brand or product, but makes sense without it. In other words, it feels like all the other content on Food24, but is paid for.
4.2 Native content must follow our editorial policy. We determine what is in the content, not the advertiser. The content of the article or recipe (including the wording, the images used, the sources contacted, etc.) is independent and will not be influenced by the advertiser. This means that readers can still trust the recommendations and information in the article.
4.3 We make sure that native content can be identified by labelling it ‘Brought to you by ABC’ and a short message from the advertiser at the end of the article.
4.4 Sponsored content is content created by Food24 according to a brief supplied by the advertiser, but it is not published as editorial content.
4.5 Sponsored content can be edited by the advertiser.
4.6 You will know this content when you see it, but we will also clearly label it ‘Partner content’ in the title.
4.7 Food24 also sells advertising space.
4.8 We ask our advertisers to ensure that their advertisements comply with all advertising and consumer protection laws, do not infringe on anybody else’s intellectual property rights and that it is not offensive.
4.9 The advertisers are responsible for any inaccuracies or any loss caused by their advertisements.

5 Where our responsibility ends

This website is provided ‘as is’ and you use it at your own risk.

You must help us keep your information secure.

5.1 The internet is a dangerous place and you should take precautions.
5.2 The website is provided ‘as is’. For the lawyers, this means that we make no representations or warranties.
5.3 Specifically, we do not promise that:
5.3.1 This website will be constantly available or available at all; or that
5.3.2 The information on this website is true, accurate, complete or not misleading.
5.4 We will not be liable for any loss or damage of any nature that you may suffer if you rely on the content of the website or any third-party websites we refer to.
5.5 You are responsible for your own security when you use our website or any third-party website that we reference.
5.6 Although we will try to prevent it from happening, we are also not responsible for any malicious code (such as a virus) that may come from this website.
5.7 When you write a comment, you will be asked to give us personal information and to create a username and a password. You must keep these details a secret.
5.8 If you become aware that someone else knows your username and password, you must inform us immediately.
5.9 You are responsible for everything that happens on your account, even if it was not authorised by you.

6 How we treat your personal information

We will keep your personal information confidential. Read our Privacy Notice to see how we collect and use personal information.

7 Changes

Like much in life, this contract will have to change from time to time. Please check it regularly.

8.1 We may update this contract from time to time. The ‘new’ contract will be in force from the date published at the top of this page.
8.2 If you continue to use our website after the contract has changed, it means that you accept the changes. We encourage you to check the contract regularly.


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Recipe Disclaimer

All recipe content is the responsibility of the party from whom such content originated. You agree that you use the content on Food24 at your own risk. Please read our editorial policy.