Find your recipes and restaurants here

Eat your food, get your money back in Norway

Norwegian food retailer Coop, recently launched a new guarantee for its produce: "If you did not like the food, you will get your money back, no questions asked."

by: Reuters | 09 Oct 2007

"We trust the customers, if they say they are not pleased with something, we do not ask any questions," Coop spokesman Vidar Ullenroed told Reuters.

"We will refund the whole amount," Ullenroed told top-selling tabloid VG, adding that there did not have to be anything wrong with the product to get cash back.

"We will not argue about a thing. Just bring the packaging, product or receipt," he said.

Therefore, if a chocolate bar has too many nuts or the ready-cooked meal was not the customer's cup of tea, money will be returned.

Coop said, however, that it would be "cautious" about refunding cash for already consumed alcohol.

Coop will also refund products such as washing detergents and even dog food, if the owner believes it did not live up to the canine's expectations.

Ullenroed said that Coop expects to win customers this way and that fewer and fewer will claim back the money with time.

- None


NEXT ON FOOD24X publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.
There are new stories on the homepage. Click here to see them.