Lucky Rodrigo

 
 
Corner of The Hillside Street and Alpine Way
Pretoria
Gauteng
 
0728534468 / 0829255674
Email:
Website: http://luckyrodrigo.co.za
 
Restaurant image
 
 

Need to know



Details changed? Let us know
American Style
     
    1 reviews
Add your rating
Lucky Rodrigo 2out of 5 based on 1 ratings. 1 user reviews.
 
Price Range: Reasonable
Seating:
 
  • Licensed
  • Child Friendly
  • Accept Credit Cards
  • Take-Aways
     

    Recent reviews

     
     
    De Villiers Keet
    Wednesday, May 01, 2013
    It's true that this place has nice food and a nice ambience. I've been here three times in the past two months or so. The first time was a very very good experience. Excellent burgers, a chill laid back vibe and a really friendly and helpful waitress. The other two experiences were increasingly worse, with the last being absolutely awful beyond words. It seems that Lucky Rodrigo has rather exploded in popularity, resulting in a heavily overcrowded bar and restaurant. Rather than have a maximum capacity policy and turning patrons away until space opens up, they seem to be content with letting the place fill up until one can barely move and a point where I'm certain is actually a genuine safety hazard. Upon arrival on our last visit, they were already busy and as their kitchen isn't very large, we waited a good while for our burgers, but this was still acceptable. The food was again tasty as usual, but only one of the three of us actually got the sauce we asked for with our burgers. One of our party had to wait nearly 2h30min for his prego sauce, by which time his burger was ice cold, and the other never got his mushroom sauce. Just after receiving our food we received word of our other three friends who were nearly there, so we preemptively ordered food and drinks for them. When they arrived the restaurant had really started to fill up and it turned into a massive mission just to accomplish getting one drink. One of the extra three party members received his burger promptly, but the other had to wait for a good 40mins more for her food. The last member of our party only eventually received his burger when we decided to call it a night and leave. This after about 2 hours of continually asking about said burger and being assured of its imminent arrival. I have never in my life walked out of a restaurant without paying, but in this case I would have done it gladly without any hint of conscience. The service was atrocious. We had to order the same drink for our female friend three times from three different waiters before eventually receiving one of them when she was halfway through her food (this after ordering said first drink preemptively before they even arrived.) We ordered two gin & tonics multiple times, which never arrived. We also received a beer we never ordered. And as I've mentioned, one of our party only got his burger when we were actually about to leave, much later. The bill was the worst of all. After much sitting around, not receiving any drinks or food, despite many attempts, we gave up and asked for the bill, despite multiple orders still "pending." We had to ask for our bill three times before finally receiving a correct one to pay. The first time a waiter brought our bill, it had only been printed half way before it seems the machine ran out of paper, so we had to call another waiter and request the full bill so we could please pay the full amount. The second time the bill we received was for a completely different table. By the third time we received the correct bill at last, after more long waiting. If it had arrived 5 seconds later it would have been met with an empty table and some cash just left on the table to assuage some consciences. This makes me really sad, because this restaurant has a lot of potential, but is ruining the experience of everyone by allowing the place to fill up to near stampede level. Waiters and kitchen and bar staff are simply overwhelmed by the sheer volume, which leads to horrific service which just ruins one's night. Despite the fact that when the food that eventually arrives is actually quite good, and the vibe of the place when it's not filled to overflowing is actually very pleasant, our experience over three visits regressed from good to bad to shocking bad. Please, Rodrigo's, get your act together.
    1 Lucky Rodrigo
     
     
     
    These reviews reflect the opinions of only those Internet users who have chosen to participate. The comments cannot be assumed to represent the opinions of 24.com, Media24, Internet users in general or the public as a whole. Food24 actively encourages restaurant owners to exercise their right to reply.
     
     

    Map

     
     
     
     

    Lucky Rodrigo

     
    De Villiers Keet
    01/05/2013 05:53
    It's true that this place has nice food and a nice ambience. I've been here three times in the past two months or so. The first time was a very very good experience. Excellent burgers, a chill laid back vibe and a really friendly and helpful waitress. The other two experiences were increasingly worse, with the last being absolutely awful beyond words. It seems that Lucky Rodrigo has rather exploded in popularity, resulting in a heavily overcrowded bar and restaurant. Rather than have a maximum capacity policy and turning patrons away until space opens up, they seem to be content with letting the place fill up until one can barely move and a point where I'm certain is actually a genuine safety hazard. Upon arrival on our last visit, they were already busy and as their kitchen isn't very large, we waited a good while for our burgers, but this was still acceptable. The food was again tasty as usual, but only one of the three of us actually got the sauce we asked for with our burgers. One of our party had to wait nearly 2h30min for his prego sauce, by which time his burger was ice cold, and the other never got his mushroom sauce. Just after receiving our food we received word of our other three friends who were nearly there, so we preemptively ordered food and drinks for them. When they arrived the restaurant had really started to fill up and it turned into a massive mission just to accomplish getting one drink. One of the extra three party members received his burger promptly, but the other had to wait for a good 40mins more for her food. The last member of our party only eventually received his burger when we decided to call it a night and leave. This after about 2 hours of continually asking about said burger and being assured of its imminent arrival. I have never in my life walked out of a restaurant without paying, but in this case I would have done it gladly without any hint of conscience. The service was atrocious. We had to order the same drink for our female friend three times from three different waiters before eventually receiving one of them when she was halfway through her food (this after ordering said first drink preemptively before they even arrived.) We ordered two gin & tonics multiple times, which never arrived. We also received a beer we never ordered. And as I've mentioned, one of our party only got his burger when we were actually about to leave, much later. The bill was the worst of all. After much sitting around, not receiving any drinks or food, despite many attempts, we gave up and asked for the bill, despite multiple orders still "pending." We had to ask for our bill three times before finally receiving a correct one to pay. The first time a waiter brought our bill, it had only been printed half way before it seems the machine ran out of paper, so we had to call another waiter and request the full bill so we could please pay the full amount. The second time the bill we received was for a completely different table. By the third time we received the correct bill at last, after more long waiting. If it had arrived 5 seconds later it would have been met with an empty table and some cash just left on the table to assuage some consciences. This makes me really sad, because this restaurant has a lot of potential, but is ruining the experience of everyone by allowing the place to fill up to near stampede level. Waiters and kitchen and bar staff are simply overwhelmed by the sheer volume, which leads to horrific service which just ruins one's night. Despite the fact that when the food that eventually arrives is actually quite good, and the vibe of the place when it's not filled to overflowing is actually very pleasant, our experience over three visits regressed from good to bad to shocking bad. Please, Rodrigo's, get your act together.
    1 Lucky Rodrigo
     
     
     
     
    These reviews reflect the opinions of only those Internet users who have chosen to participate. The comments cannot be assumed to represent the opinions of 24.com, Media24, Internet users in general or the public as a whole. Food24 actively encourages restaurant owners to exercise their right to reply.
     
     

     

     
     

     

     

    Loading menu...

    NEXT ON FOOD24X

    Raw And Roxy

    2014-04-17 15:17
     

    Find a restaurant

     
     
     

    Inside Food24

     
     
     
     
     
     

    Restaurants

     
    I Love My Laundry Buitenkant (Cape Town)

    I Love My Laundry, on Buitenkant in Cape Town, is a dim sum restaurant, vintage store and more.

    • The Foodbarn
      Had a wonderful lunch at The Foodbarn yesterday. I tried the Vondeling banting menu, ...
    • Tashas (Brooklyn, Pretoria)
      AWESOME, lovely vibe, waiters and staff good. The salads are PERFEKTO
    • Codfather (Morningside)
      I have always enjoyed The Codfather, Morningside whether dining or take away. The ser...
     

    Find/review a restaurant

     
     
     

    Reviewed on Food24

    Salt (Richmond Hill)
    The food was great and the prices were very reasonable. I liked the laid back atmosphere.
    4/1/2014 1:25:48 PM
     

    Overheard in SA restaurants

    For a sensational experience of exquisite food and wine to match...
     
    Senza
     
     
     

    Jobs - Find your dream job

    PMU Manager

    South Africa
    City Press
    Market Related

    Head: Internal Control

    South Africa
    City Press
    Market Related

    Java Developer

    South Africa
    Communicate Cape Town IT
    R24000 - R27000

    Property - Find a new home

    Travel - Look, Book, Go!

    Escape winter, head to Mauritius

    Escape winter by spending 7 nights in Mauritius' tropical bliss from R13 215 per person sharing. Includes return flights, airport transfers and accommodation.Book now!

    Kalahari.com - shop online today

    Up to 30% off appliances & homeware

    Save up to 30% on appliances and homeware this Easter! Offer valid while stocks last. Shop now.

    New range of appliances from Sunbeam

    Kettles, toasters, fryers and more. Check them out now. Shop now!

    The Real Meal Revolution(Book & eBook)

    The goal of The Real Meal Revolution is to change your life by teaching you how to take charge of your weight and your health through the way you eat. Order now!

    Prestigio healthcare solutions

    Smart blood pressure monitor, body fat scale and smart body mass scale. Shop now!

    Progressive homeware range

    Snap fit measuring spoons, fresh herb keepers, microwave vegetable steamers, 4-in-1 can openers and more. Shop now!
     
     
    There are new stories on the homepage. Click here to see them.